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Return & Refund Policy
At IndCool.com, we strive to provide you with high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Return Policy
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Returns are accepted within 5 working days from the date of delivery.
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The product must be unused, in its original packaging, and in the same condition as received.
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To initiate a return, please contact our customer support team with your order details and reason for return.
Refund Policy
We offer refunds in the following cases:
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Damaged Product: If the product is damaged during transit, please report it within 24 hours of delivery with clear images of the damaged item.
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Incorrect or Different Product Received: If you receive a different product from what you ordered, please notify us within 5 working days for a replacement or refund.
Refund Process
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Once we receive and inspect the returned product, we will process your refund within 7-10 working days.
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The refund will be credited to your original payment method.
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Shipping charges are non-refundable.
For any queries or assistance, feel free to contact our customer support team at [support@indcool.com].
IndCool.com – Your Satisfaction, Our Priority!
