Privacy Policy – IndCool.com
Effective Date: 02-03-2025
At IndCool.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.indcool.com (the “Website”) or use our services.
By using IndCool.com, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed through secure third-party payment gateways)
- Order history
b. Non-Personal Information
We may collect non-personal data automatically, including:
- Browser type and version
- IP address
- Pages visited on our website
- Device type and operating system
- Referral sources (how you found our website)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve website functionality and user experience
- Send order updates and promotional emails (with your consent)
- Detect and prevent fraud and security threats
- Analyze trends and website performance
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers – Third-party logistics, payment processors, and customer support services.
- Legal Authorities – If required by law or to protect our rights, property, or safety.
- Business Transfers – If our company is acquired or merged, your data may be transferred to the new entity.
All third-party partners are obligated to protect your data and use it only for the intended purpose.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies help us:
- Remember your preferences
- Improve website speed and performance
- Provide personalized product recommendations
- Track website analytics
You can control or disable cookies through your browser settings. However, disabling cookies may limit certain website functionalities.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security practices include:
- Secure Sockets Layer (SSL) encryption for transactions
- Regular security audits and updates
- Restricted access to personal data
While we strive to protect your data, no online platform can guarantee complete security. Users should also take precautions by using strong passwords and avoiding sharing sensitive details.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails by using the “unsubscribe” link
- Disable cookies through browser settings
- Request a copy of your stored data
To exercise these rights, contact us at info@indcool.in.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Users should review the privacy policies of any third-party sites they visit.
8. Children’s Privacy
IndCool.com is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we discover that a child has provided personal information, we will delete it immediately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes means you accept the revised policy.
By using IndCool.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
